Our Work
Our Impact
Stories
Projects
Reports
Get Involved
Schools
Business and Community
ERFA Champion
News
About Us
Our Approach
Strategic Plan
Programming Strategy
Policies and partner tools
Donate
Our Work
Our Impact
Stories
Projects
Reports
Get Involved
Schools
Business and Community
ERFA Champion
News
About Us
Our Approach
Strategic Plan
Programming Strategy
Policies and partner tools
Complaints and incident reporting
Policies and tools for partners
Company Policies
Complaints and incident reporting
Complaints handling & reporting
Please refer to the “
Policies & Tools for Partners
” tab for relevant policies
Policy
Complaints Handling Policy
Response Flowcharts
Safeguarding Incident Flowchart
Complaints Handling Flowchart
Reporting Forms
Incidents, Complaints & Compliments Reporting Form
Online Complaints Form
Corruption & Fraud Reporting Form
Safeguarding Incident Reporting Form
)
