Policies

Utilise the links below to access ERFA’s policies;

1. 1. Public policies
2. 2. Program specific policies
3. 3. Documents supporting the implementation of program specific policies
4. 4. Child Protection Policy and Reporting
5. 5. Feedback, Complaint, Incident and Consent Forms

Public policies

1. > Complaints Handling Policy
   > Copyright Policy
   > Diversity & Inclusiveness Policy
   > Fundraising, Donations & Refund Policy
   > Gender Equality & Female Empowerment Policy
   > Prevention of Sexual Exploitation, Abuse and Harassment Policy
   > Privacy Policy
   > Whistleblowing Policy
2. > Staff Code of Conduct
3. > Conflict of Interest Policy
4. > Public Relations and Social Media Policy

Program specific policies

• > Anti-Corruption and Anti-Fraud Policy
• > Counter Terrorism Policy
• > Diversity & Inclusiveness Policy
• > Gender Equality & Female Empowerment Policy
• > Non Development Activity Policy
• > Program design, funding & management policy
• > Safety and Security Policy
• > Sustainable Development Policy

Documents supporting the implementation of program specific policies

> Program checklist on ERFA Safety and Security Policy

> ERFA 2021 Log Frame and Budget Template

Child Protection Policy and Reporting

This page contains ERFA’s Child Protection Policy and associated documents:

1. > Child Protection Policy
2. > Child Protection/Vulnerable Adult Incident Reporting Form
3. > Flow chart for incident reporting
4. > Story and Image Use Consent Form
5. > Child friendly poster – English
6. > Child friendly poster – Swahili
7. > Complaints Notice

Feedback, Complaint, Incident and Consent Forms

Please utilise the following links to provide feedback, make complaints, report incidents or obtain consent. Alternatively, you can call us on +61 7 3621 9649.

1. > Feedback or Complaints
2. > Vulnerable Adult and Child Safeguarding Reporting Form
3. > Whistleblowing Report
4. > Story and Image Use Consent Form
5. > Incidents, Complaints and Compliments Form