Policies

Utilise the links below to access ERFA’s policies;

1. 1.Public Policies
2. 2.Program specific policies
3. 3.Documents supporting the implementation of program specific policies
4. 4.Child Protection Policy and Reporting
5. 5.Feedback, Complaint, Incident and Consent Forms
6. 6.Cross-Cutting policies

Public Policies

1. > Copyright Policy
   > Fundraising, Donations & Refund Policy
   > Prevention of Sexual Exploitation, Abuse and Harassment Policy
   > Privacy Policy
   > Staff Code of Conduct
2. > Conflict of Interest Policy
3. > Public Relations and Social Media Policy

Program specific policies

• > Complaints Handling Policy
• > Anti-Corruption and Anti-Fraud Policy
• > Counter Terrorism Policy
• > Non Development Activity Policy
• > Program design, funding & management policy
• > Safety and Security Policy
• > Sustainable Development Policy
• > Whistleblowing Policy

Documents supporting the implementation of program specific policies

> Program checklist on ERFA Safety and Security Policy

> ERFA 2021 Log Frame and Budget Template

Child Protection Policy and Reporting

This page contains ERFA’s Child Protection Policy and associated documents:

1. > Child Protection Policy
2. > Child Protection/Vulnerable Adult Incident Reporting Form
3. > Flow chart for incident reporting
4. > Story and Image Use Consent Form
5. > Child friendly poster – English
6. > Child friendly poster – Swahili
7. > Complaints Notice

Feedback, Complaint, Incident and Consent Forms

Please utilise the following links to provide feedback, make complaints, report incidents or obtain consent. Alternatively, you can call us on +61 7 3621 9649.

1. > Feedback or Complaints
2. > Vulnerable Adult and Child Safeguarding Reporting Form
3. > Whistleblowing Report
4. > Story and Image Use Consent Form
5. > Incidents, Complaints and Compliments Form
6. > Complaints Handling Policy

Cross-cutting policies

Please utilise the following links to provide feedback, make complaints, report incidents or obtain consent. Alternatively, you can call us on +61 7 3621 9649.

1. > Diversity & Inclusiveness Policy
2. > Gender Equality & Female Empowerment Policy
3. > Prevention of Sexual Exploitation, Abuse and Harassment Policy
4. > Child Protection Policy