To make a formal report to ERFA, please use the Incidents, Complaints & Compliments reporting form.
Utilise the links below to view ERFA’s policies:
- Public policies
- Child Protection Policy
- Complaints Handling Policy
- Copyright Policy
- Diversity & Inclusiveness Policy
- Fundraising, Donations & Refund Policy
- Gender Equality & Female Empowerment Policy
- Privacy Policy
2. Program specific policies
- Anti-Corruption and Anti-Fraud Policy
- Child Protection Policy
- Counter Terrorism Policy
- Diversity & Inclusiveness Policy
- Gender Equality & Female Empowerment Policy
- Non Development Activity Policy
- PROGRAM DESIGN, FUNDING & MANAGEMENT POLICY
- Safety and Security Policy
- Sustainable Development Policy
Documents supporting the implementation of program specific policies
- Project checklist on ERFA Safety and Security Policy
- Child friendly poster for display – Child Protection – English
- Child friendly poster for display – Child Protection – Swahili
- Project child protection compliance flowchart
- Project template public notice for child protection and complaints
- Project image use consent form
- Project story template
Pictured: Child Protection Training Workshop – Staff – Callan Services National Unit – PNG
